{"id":2694,"date":"2018-01-10T14:02:43","date_gmt":"2018-01-10T14:02:43","guid":{"rendered":"http:\/\/italyeimcom.wpengine.com\/?p=2694"},"modified":"2026-06-12T10:00:15","modified_gmt":"2026-06-12T08:00:15","slug":"semplificare-processi-cui-esposto-cliente","status":"publish","type":"post","link":"https:\/\/www.eim.com\/it\/strumenti-e-approcci-per-la-crescita\/semplificare-processi-cui-esposto-cliente\/","title":{"rendered":"Semplificare i processi a cui \u00e8 esposto il cliente"},"content":{"rendered":"\n[et_pb_section][et_pb_row][et_pb_column type=&#8221;4_4&#8243;][et_pb_text]<iframe title=\"5 - Un CRM di transazione\" src=\"https:\/\/player.vimeo.com\/video\/177204557?dnt=1&amp;app_id=122963\" width=\"1080\" height=\"608\" frameborder=\"0\" allow=\"autoplay; fullscreen\" allowfullscreen><\/iframe>\n\n\u201cCRM \u00e8 conoscenza della nostra base clienti\u201c.\n\nIl dott. Zunino sottolinea come il CRM debba essere customer oriented ovvero come sia spesso necessario <!--more-->ristrutturare i processi a cui \u00e8 esposto il cliente in un\u2019ottica di semplificazione poich\u00e9 spesso la sovra-ingegnerizzazione e l\u2019esposizione del cliente a troppi passaggi non produce informazioni utili ma, anzi, comportando rallentamenti inutili alla transazione pu\u00f2 portare al fallimento della stessa.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>\u201cCRM \u00e8 conoscenza della nostra base clienti\u201c.<\/p>\n<p>Il dott. Zunino sottolinea come il CRM debba essere customer oriented ovvero come sia spesso necessario ristrutturare i processi a cui \u00e8 esposto il cliente in un\u2019ottica di semplificazione poich\u00e9 spesso la sovra-ingegnerizzazione e l\u2019esposizione del cliente a troppi passaggi non produce informazioni utili ma, anzi, comportando rallentamenti inutili alla transazione pu\u00f2 portare al fallimento della stessa.<\/p>\n","protected":false},"author":2,"featured_media":3184,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"video","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"[embed] https:\/\/vimeo.com\/album\/4075073\/video\/177204557 [\/embed]\n\n\u201cCRM \u00e8 conoscenza della nostra base clienti\u201c.\n\nIl dott. Zunino sottolinea come il CRM debba essere customer oriented ovvero come sia spesso necessario <!--more-->ristrutturare i processi a cui \u00e8 esposto il cliente in un\u2019ottica di semplificazione poich\u00e9 spesso la sovra-ingegnerizzazione e l\u2019esposizione del cliente a troppi passaggi non produce informazioni utili ma, anzi, comportando rallentamenti inutili alla transazione pu\u00f2 portare al fallimento della stessa.","_et_gb_content_width":"","footnotes":""},"categories":[2152,829],"tags":[329,766,327,773,830,319,831,832],"class_list":["post-2694","post","type-post","status-publish","format-video","has-post-thumbnail","hentry","category-crescita","category-strumenti-e-approcci-per-la-crescita","tag-azienda-quotata","tag-processi","tag-sales","tag-semplificazione","tag-strumenti-e-approcci-per-la-crescita","tag-top-line-growth","tag-utilities","tag-zunino","post_format-post-format-video"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.0) - 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