{"id":343,"date":"2015-04-24T10:15:45","date_gmt":"2015-04-24T10:15:45","guid":{"rendered":"http:\/\/fr.eim.com\/?p=343"},"modified":"2021-07-29T11:23:19","modified_gmt":"2021-07-29T11:23:19","slug":"amelioration-de-la-performance-5","status":"publish","type":"post","link":"https:\/\/www.eim.com\/fr\/excellence-operationnelle\/amelioration-de-la-performance-5\/","title":{"rendered":"Projets d\u2019am\u00e9lioration des performances de la maintenance informatique d\u2019un groupe industriel fran\u00e7ais, en Angleterre et en Espagne"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Hero Section” _builder_version=”3.27.4″ background_color=”#002c3e” background_enable_image=”off” height=”520px” custom_padding=”6%||0%|||” bottom_divider_style=”slant” bottom_divider_color=”#ffffff” bottom_divider_height=”150px” bottom_divider_flip=”horizontal” background_color_gradient_direction__hover=”180deg” background_color_gradient_direction__hover_enabled=”180deg” background_color_gradient_start_position__hover=”0%” background_color_gradient_start_position__hover_enabled=”0%” background_color_gradient_end_position__hover=”100%” background_color_gradient_end_position__hover_enabled=”100%”][et_pb_row disabled_on=”off|off|off” admin_label=”Page Title Area” _builder_version=”3.27.4″ width=”100%” max_width=”2560px” module_alignment=”center” custom_margin=”-2%|auto|0px|auto|false|false” custom_padding=”0px|||||”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Hero Section Title” _builder_version=”4.7.0″ text_font=”Montserrat|800|||||||” text_font_size=”18px” text_line_height=”1.3em” header_font=”Montserrat|700|||||||” header_font_size=”56px” header_letter_spacing=”3px” header_line_height=”1.1em” header_2_font=”Montserrat|700|||||||” header_2_text_color=”rgba(255,255,255,0.6)” header_2_font_size=”90px” header_2_letter_spacing=”3px” header_2_line_height=”1.1em” text_orientation=”center” background_layout=”dark” max_width=”80%” module_alignment=”center” custom_margin=”-34px||0px||false|false” animation_style=”fade” animation_direction=”bottom” animation_duration=”1350ms” hover_enabled=”0″ header_font_size_tablet=”” header_font_size_phone=”28px” header_font_size_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”50px” header_2_font_size_last_edited=”on|phone” text_text_shadow_style=”preset1″ text_text_shadow_horizontal_length=”0.28em” inline_fonts=”Prata,Montserrat” sticky_enabled=”0″]<\/p>\n

Projets d\u2019am\u00e9lioration des performances<\/span><\/h1>\n

de la maintenance informatique en Angleterre et en Espagne<\/span><\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.22″ custom_padding=”0px|||||”][et_pb_row _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”90%” module_alignment=”center”][\/et_pb_text][et_pb_text _builder_version=”3.27.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”90%” module_alignment=”center”]<\/p>\n

Une grande entreprise industrielle se penche sur ses probl\u00e8mes de maintenance informatique \u00e0 la suite d\u2019un audit r\u00e9alis\u00e9 par un grand cabinet de Conseil de la place.<\/p>\n

La situation n\u2019est gu\u00e8re favorable puisque, toutes choses \u00e9tant \u00e9gales par ailleurs \u2013 ce qui n\u2019est que rarement le cas \u2013 les \u00e9carts constat\u00e9s sont importants. La concurrence navigue autour de 6 \u00e0 8 pour 1000, l\u00e0 o\u00f9 cette entreprise est plut\u00f4t \u00e0 15 pour 1000.<\/p>\n

Pour \u00e9voluer vers un ratio favorable, il est d\u00e9cid\u00e9 de prendre pays 2 pilotes : l\u2019Angleterre et l\u2019Espagne.<\/p>\n

Dans ces 2 pays, EIM met en place des Int\u00e9rim Managers, avec pour objectif de r\u00e9duire le ratio de 15 pour 1000 \u00e0, dans un premier temps, 10 pour 1000.<\/p>\n

Apr\u00e8s une analyse approfondie de la situation, les Int\u00e9rim Managers vont proposer les moyens ad\u00e9quats pour atteindre les objectifs vis\u00e9s dans ces deux pays.<\/p>\n

La t\u00e2che s\u2019est cependant av\u00e9r\u00e9e plus difficile que pr\u00e9vue, car la seule \u00e9limination de la maintenance sous-trait\u00e9e n\u2019a pas \u00e9t\u00e9 une panac\u00e9e. Dans nombre de sp\u00e9cialit\u00e9s, il s\u2019est av\u00e9r\u00e9 que se posaient des probl\u00e8mes de comp\u00e9tences. Pour des raisons de manque de formation continue, bien des personnels permanents n\u2019\u00e9taient plus au niveau pour effectuer les t\u00e2ches requises aujourd\u2019hui.<\/p>\n

La solution a donc consist\u00e9 \u00e0 :
\u2013 D\u2019abord remettre \u00e0 niveau de fa\u00e7on acc\u00e9l\u00e9r\u00e9e les personnels permanents (certains n\u2019ont malheureusement pas r\u00e9ussi cette mont\u00e9e en connaissances nouvelles et des mutations se sont av\u00e9r\u00e9es indispensables)
\u2013 Se d\u00e9gager ensuite des personnels appartenant aux soci\u00e9t\u00e9s de sous-traitance.<\/p>\n

Apr\u00e8s 9 mois de travail, l\u2019entreprise a atteint l\u2019objectif fix\u00e9 de 10 pour 1000 dans les deux pays pilotes.
Cette exp\u00e9rience a ensuite \u00e9t\u00e9 \u00e9tendue \u00e0 la vingtaine de pays o\u00f9 travaille majoritairement ce Groupe.<\/p>\n

<\/p>\n

<\/div>\n

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Prenez contact avec nous<\/span><\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,3_5,1_5″ _builder_version=”3.27.4″ custom_padding=”0px|||||”][et_pb_column type=”1_5″ _builder_version=”3.27.4″][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”3.27.4″][et_pb_text _builder_version=”3.27.4″ custom_padding=”||0px|||”]<\/p>\n

Vous souhaitez en savoir plus et entrer en relation avec un conseiller EIM<\/span><\/p>\n

[\/et_pb_text][et_pb_button button_url=”\/fr\/nous-contacter\/” button_text=”CONTACTEZ-NOUS” button_alignment=”center” _builder_version=”4.7.0″ background_layout=”dark” hover_enabled=”0″ sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”3.27.4″][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Hero Section” _builder_version=”3.27.4″ background_color=”#002c3e” background_enable_image=”off” height=”520px” custom_padding=”6%||0%|||” bottom_divider_style=”slant” bottom_divider_color=”#ffffff” bottom_divider_height=”150px” bottom_divider_flip=”horizontal” background_color_gradient_direction__hover=”180deg” background_color_gradient_direction__hover_enabled=”180deg” background_color_gradient_start_position__hover=”0%” background_color_gradient_start_position__hover_enabled=”0%” background_color_gradient_end_position__hover=”100%” background_color_gradient_end_position__hover_enabled=”100%”][et_pb_row disabled_on=”off|off|off” admin_label=”Page Title Area” _builder_version=”3.27.4″ width=”100%” max_width=”2560px” module_alignment=”center” custom_margin=”-2%|auto|0px|auto|false|false” custom_padding=”0px|||||”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Hero Section Title” _builder_version=”4.7.0″ text_font=”Montserrat|800|||||||” text_font_size=”18px” text_line_height=”1.3em” header_font=”Montserrat|700|||||||” header_font_size=”56px” header_letter_spacing=”3px” header_line_height=”1.1em” header_2_font=”Montserrat|700|||||||” header_2_text_color=”rgba(255,255,255,0.6)” header_2_font_size=”90px” header_2_letter_spacing=”3px” header_2_line_height=”1.1em” text_orientation=”center” background_layout=”dark” max_width=”80%” module_alignment=”center” custom_margin=”-34px||0px||false|false” animation_style=”fade” […]<\/p>\n","protected":false},"author":2,"featured_media":3416,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"Une grande entreprise industrielle se penche sur ses probl\u00e8mes de maintenance informatique \u00e0 la suite d\u2019un audit r\u00e9alis\u00e9 par un grand cabinet de Conseil de la place.\n\nLa situation n\u2019est gu\u00e8re favorable puisque, toutes choses \u00e9tant \u00e9gales par ailleurs \u2013 ce qui n\u2019est que rarement le cas \u2013 les \u00e9carts constat\u00e9s sont importants. La concurrence navigue autour de 6 \u00e0 8 pour 1000, l\u00e0 o\u00f9 cette entreprise est plut\u00f4t \u00e0 15 pour 1000.\n\nPour \u00e9voluer vers un ratio favorable, il est d\u00e9cid\u00e9 de prendre pays 2 pilotes : l\u2019Angleterre et l\u2019Espagne.\n\nDans ces 2 pays, EIM met en place des Int\u00e9rim Managers, avec pour objectif de r\u00e9duire le ratio de 15 pour 1000 \u00e0, dans un premier temps, 10 pour 1000.\n\nApr\u00e8s une analyse approfondie de la situation, les Int\u00e9rim Managers vont proposer les moyens ad\u00e9quats pour atteindre les objectifs vis\u00e9s dans ces deux pays.\n\nLa t\u00e2che s\u2019est cependant av\u00e9r\u00e9e plus difficile que pr\u00e9vue, car la seule \u00e9limination de la maintenance sous-trait\u00e9e n\u2019a pas \u00e9t\u00e9 une panac\u00e9e. Dans nombre de sp\u00e9cialit\u00e9s, il s\u2019est av\u00e9r\u00e9 que se posaient des probl\u00e8mes de comp\u00e9tences. Pour des raisons de manque de formation continue, bien des personnels permanents n\u2019\u00e9taient plus au niveau pour effectuer les t\u00e2ches requises aujourd\u2019hui.\n\nLa solution a donc consist\u00e9 \u00e0 :\n\u2013 D\u2019abord remettre \u00e0 niveau de fa\u00e7on acc\u00e9l\u00e9r\u00e9e les personnels permanents (certains n\u2019ont malheureusement pas r\u00e9ussi cette mont\u00e9e en connaissances nouvelles et des mutations se sont av\u00e9r\u00e9es indispensables)\n\u2013 Se d\u00e9gager ensuite des personnels appartenant aux soci\u00e9t\u00e9s de sous-traitance.\n\nApr\u00e8s 9 mois de travail, l\u2019entreprise a atteint l\u2019objectif fix\u00e9 de 10 pour 1000 dans les deux pays pilotes.\nCette exp\u00e9rience a ensuite \u00e9t\u00e9 \u00e9tendue \u00e0 la vingtaine de pays o\u00f9 travaille majoritairement ce Groupe.\n\nContact<\/b>\nDominique Langlois\nd.langlois@eim.com\n01 53 57 34 60\n\n\n\n

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